Chinatown Lai Lai Hotel

Location

Room upgrade

The property was so unclean, unorganized and also everywhere is smoking area

All of it.

In a safe area. Staff is friendly and helpful. Airconditioning works good. Warm/hot water in the shower.

Some spots on the bedlinen

The room was clean and they provided us with 2 bottled water upon check in. There are towels , soap, shampoo and toothbrush with toothpaste. The staff are nice and polite.

The tv has no signal

All staffs are good, rooms are clean and safe. Highly Recommended

None... all are excellent

We had a nice stay here. Hotel staff are accommodating.

What I didn't like was the smell of cigarette smoke upon entering the hotel. The following day, cigarette smoke smells in the corridor. Cigarette butts were thrown in the garbage bins near the elevator. The hotel management must be strict in implementing NO SMOKING and to use the SMOKING AREA.

Location is very good, facilities very old.

Linen and bed are worn out. Bathroom is not clean.

Moving room three times

No internet in first two rooms

The staff are great including those in the restaurant. They let us check in early and check out late. The location was in the center of Binondo.

Although rooms are not smoking and the facility you can still smell smoke in hallways and the elevator

My stay in this place was much time wasted trying to get them to understand I needed an Internet connection. Foreign visitors are not allowed a mobile phone connection since the new KYC laws. It is impossible to register to have a Philippines Mobile connection with Globe, Smart (PLDT). Dito. All calls need to be VOIP. Through Skype WhatsApp etc.Hence a requirement for WiFi

I had to change rooms three times. I was there only to work and there was no internet access on the floor I was first given. I tried for 6 hours to connect to the WiFi and was given alternative logins which did not work. I was eventually moved to another floor and went through the same process. Then they decided late evening to move me and my wife and maid to another Floor and a different room that had someWiFi. I am certain they knew there was No WiFi or Internet access in the previous rooms and floors as there were no working modems to locate. They told me they were waiting for PLDT to come and repair it and that it never worked before.They were just taking the piss hoping I would accept the NO INTERNET situation. I lost a whole days work which cost me a lot of money. The staff were not to blame so much because they were women and boys (same thing) and little education. They were sort of empty headed and it would be impossible for them to understand that I needed an internet connection to be able to work at my job. I’m not sure what type of clients they get there normally but the staff did not see the real need or understand the internet and how it can be important to some visitors so they did not care if it worked or not.

Staffs were great. Place is clean

No parking

Hotel was good but lots of street noise. Restaurant was poor service and wanted to blame the customer for it and allowed smoking in the restaurant. Only once never again!

The food

Room 811 AC not working and no parking

Worse stay

The ac is not cold.We move to the other room, then there’s no water come out from the shower head. We call them but nothing happened still not working. So bad because my 3 boys got their haircut but not chance to shower. Early morning we check out.

Large room with street viewLocated near/along main street

Aircon was faulty, stopped working several times & had to restart multiple times, technician had to look at it and load refrigerant at one pointShower pressure was VERY WEAK, took about 30 minutes to shower that should normally take around 5 -10 minutes

Very near in china Town and Divisoria

The TV has a very poor signal

location is nice, its near everywhere

room is terrible, its smell cigarette smoke, AC is very noisy, no complimentary coffee, no free coffee also on breakfast, tv is worst no cable

Location to the Doctor

The air conditioning not allowed to remain on when left the room. It was a huge room and took a while to cool down.

Location and staff are very nice and helpful ?

The neighbor singing karaoke till 1AM

What I love about the property was it was in a location where all restaurants and travel destinations are accessible. The staff were very accommodating and hospitable. The room was clean and tidy when we got there and it’s quite huge compared to the pictures. The coffee, milk tea and hot chocolate that can br bought from the hotel’s café is also quite exceptional! We really did book a great deal with this hotel and would probably consider this an option the next time we visit Binondo/Ongpin!

I guess one thing I didn’t like about this particular property is that the sliding door in the bathroom is quite hard to close and makes screeching sounds that makes it sound like it’s close to breaking down. Other than that, there’s nothing else.